This discussion topic has been answered Discussion topic: Can’t receive or make calls to other mobile networks
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Message posted on 28 Jun 2025 11:52 AM
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This has only happened this morning
I cannot be contacted by family members not on sky network, nor can I contact them.
Ive switched mobile on/off; don't have do not disturb or call forwarding on, I am using wifi calling but using mobile data makes no difference.
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Message posted on 28 Jun 2025 01:26 PM
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This is going to need reporting to Sky so are you able to call them on 150. If you are when asked any questions by the bot say nothing and remain on the line.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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Message posted on 28 Jun 2025 11:59 AM
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Re: Can’t receive or make calls to other mobile networks
Hi @JMP4 any issues showing ?
https://www.sky.com/help/articles/service-status-sky-mobile
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Message posted on 28 Jun 2025 12:04 PM
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Re: Can’t receive or make calls to other mobile networks
It says all working fine
Message posted on 28 Jun 2025 01:10 PM
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Re: Can’t receive or make calls to other mobile networks
What happens when you try to call them ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 28 Jun 2025 01:23 PM
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Re: Can’t receive or make calls to other mobile networks
From my mobile I can ring my landline but cannot ring my husbands mobile (he is on a different network) once you dial the number nothing happens, he gets a missed call notification.
he can't ring my mobile or even the landline, same just nothing.
the rest of our family are on other networks and they can't ring our mobiles.
Message posted on 28 Jun 2025 01:26 PM
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This is going to need reporting to Sky so are you able to call them on 150. If you are when asked any questions by the bot say nothing and remain on the line.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 28 Jun 2025 01:30 PM
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Re: Can’t receive or make calls to other mobile networks
Will do and thank you
Message posted on 03 Oct 2025 06:15 PM
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Re: Can’t receive or make calls to other mobile networks
Can't make calls on my phone
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