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Discussion topic: Can’t receive calls/texts from Vodafone!

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This message was authored by Alin3 This message was authored by: Alin3

Can’t receive calls/texts from Vodafone!

I was on Vodafone before and since I joined Sky I'm not receiving calls or texts from any Vodafone users. No problems with other providers... 

The problem was escalated to tehnical department but nobody is contacting me to tell what is happening...  

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This message was authored by caesarome This message was authored by: caesarome

Re: Can’t receive calls/texts from Vodafone!

Posted by a Superuser, not a Sky employee. Find out more

@Alin3 

If you have reported this to Sky then all you can do is to contact them again for an update.

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Alin3
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This message was authored by Alin3 This message was authored by: Alin3

Re: Can’t receive calls/texts from Vodafone!

There are no updates until now ... 3 weeks of waiting and nothing yet. 

This message was authored by Paul527 This message was authored by: Paul527

Re: Can’t receive calls/texts from Vodafone!

I'm having the exact same problem, it's scandalous. I reported the issue in December, still not fixed. If you hear of a potential fix, let me know. Thanks

Alin3
Topic Author
This message was authored by Alin3 This message was authored by: Alin3

Re: Can’t receive calls/texts from Vodafone!

Scandalous is a kind word to describe this provider ..  I rang today and the case is closed for no reason and they asked me to do same useless things to try to fix it. 

I will ring on Monday to end the contract. I had enough ... 

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Can’t receive calls/texts from Vodafone!

Posted by a Superuser, not a Sky employee. Find out more

What do Vodafone say?  As the issue could be their routing?

I am just another Sky customer and my views are my own even if you don't like the answers
Alin3
Topic Author
This message was authored by Alin3 This message was authored by: Alin3

Re: Can’t receive calls/texts from Vodafone!

I'm a Sky costumer now, why should I contact Vodofone? Sky should do that not me but they don't seem to be interested of solving this.

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