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Discussion topic: Can't make phonecalls

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This message was authored by: stuclarkFED

Message posted on ‎22 Aug 2025 03:43 PM

Can't make phonecalls

I have a problem with my Sky mobile. I got through to someone online in chat over a week ago they were going to escalate the issue and someone was supposed to contact me since then I cannot get past the chatbot and I cannot make phone calls so I'm stuck my Sky mobile doesn't work it's affecting my business I'm losing money and I cannot get through to anyone
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This message was authored by: Daniel0210

Message posted on ‎22 Aug 2025 03:46 PM - last edited: ‎22 Aug 2025 03:48 PM

Re: Can't make phonecalls

Posted by a Superuser, not a Sky employee. Find out more

@stuclarkFED 

Did Sky suggest trying a replacement SIM card in case yours has developed a fault You will need to contact Sky to order one. 

Incidently Sky mobile is a domestic service, not for business use. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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