319

This discussion topic is read only This discussion topic has been answered Discussion topic: Can’t make calls

Reply
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply
This message was authored by: Debbie133

Re: Can’t phone out.

I have the same issue.

This message was authored by: Daniel0210

Re: Moble

Posted by a Superuser, not a Sky employee. Find out more

@Dwayne4 

Are you able to send messages and use data? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: Dwayne4

Re: Moble

Yeah 

 

This message was authored by: Gerardinet

Re: Can’t phone out.

I turned the phone off and turned it on again - seems to be ok now - finers crossed 🙂

 

This message was authored by: Jenny481

Re: Moble

I'm having same issue! Looks like there are a few of us.

This message was authored by: Dwayne4

Re: Moble

I just shut my phone down and it's let me make a call so I don't. Know if that's what need to do if it happens again I will post this again 

This message was authored by: Kimberley7

Re: Moble

I am having the same issue, I couldn't make calls, I've have two missed calls from my uncle and he said it came up my number ain't recognised so he assumed I changed numbers, my husband has just tried to phone me and it just didn't connect went off straight away, the same thing as when I tried to ring him.   I thought my phone was broke 😭

This message was authored by: Dwayne4

Re: Moble

I just turned my phone on and off and it started letting me make phone calls try that see if it works 

This message was authored by: Kimberley7

Re: Moble

I tried this , it worked straight away so I told my husband to phone me but he said twice it just went off didn't connect  but then it connected on the third time. I'm hoping it's just been a glitch,  I got 2 years left on my contract 😬

This message was authored by: Colindara

Can’t receive or make calls

Hi

from this morning I can't make or receive mobile calls 

This message was authored by: Dwayne4

Re: Moble

Hopefully to gets sorted I only got this phone about 3 months ago and I got about 2 year on this phone so hopefully it don't do it again all the best 

This message was authored by: harveytheviking

Re: Can’t make calls

Losing will live now.

Sky expert could not order new sim from our chat following my earlier post. Advised to call in. I finally managed to call 150.  Then couldn't get text verification code, so had to redial. They asked me to go to network settings, obviously lost the call, now can't call 150, no landline and nobody else home! 

This message was authored by: Kimberley7

Re: Moble

I have just been on X and there's people saying they also having issues since the 20th but sky help saying there's no issues there end.  I honestly hope this ain't going to be a ongoing issue. 

This message was authored by: Dwayne4

Re: Moble

I hope it's not going to keep on like this to cuz I have my own business and I have to make loads of call hopefully it gets fixed 

This message was authored by: Kimberley7

Re: Moble

Yeah I have 2 small businesses, I also have a disabled son who likes to know where I am so he rings me so thank god for what's app but it's not the point we pay a contract on our phone to ring ppl.  I am going to try and contact sky and see what the hell is going on. 

Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply
Answered - Go to Answer