Can not received calls

[Dawn-68]

My phone will not received calls but I can call out

[Linda1122]

Can't make calls, getting call failed message for all attempted calls 

[Linda1122]

Is there an ongoing issue as I can't make any calls  states call failed 

[Daniel0210]

@Dawn-68 

What's happening when people call you? 

It could be connected by this ongoing issue

https://helpforum.sky.com/t5/Sky-Mobile/Can-t-make-calls/td-p/5037227 

Your duplicate thread has been removed as you already have this one.

[Alp1810]

Has this issue been resolved? I have turned airplane mode on and off and reset my network settings and im still not receiving calls

[haleskiki]

I have the same issue, and have had it all day 

[Banksie76]

Same issue also had it all day.

[Kaytee75]

My dad is having the same problem, can call out but can't receive texts or calls. Started today 24/07

My mum can't send texts, started 24/07

[Sandi15]

I am also having this problem. I can phone out but people can't phone me.

[Lossie+granny]

Same issue I can't call out but can face time what's app it just say "called failed" very frustrating 

[Daniel0210]

Other networks are experiencing problems so it might be a knock on effect depending on who's network they are calling from

https://www.bbc.co.uk/news/articles/cnvmvqrnq7go

[Mark619]

Mobile.   Can't ring anyone and they can't ring me 

[Daniel0210]

Other networks are experiencing problems so it might be a knock on effect depending on who's network they are calling from

https://www.bbc.co.uk/news/articles/cnvmvqrnq7go

[GD1]

Sky have advised there is on ongoing issue today 24/7 affecting some mobile providers, it's not an issue with Sky mobile itself, it will be down to the other providers to resolve things their end.

[Essexjayne]

Thank you for the update  I do understand that you are not a sky employee but you do seem to have a line of communication to Sky that is unavailable to other customers .

so my message to Sky is

this information is too little too late , and it sounds as if you are abrogating responsibility. . I pay Sky for a service , my contract is with Sky , me not receiving a service I pay Sky for is a Sky problem .

So if an unnamed 3rd party is at fault, for me the question is what are Sky doing to ensure that this is fixed ?