Discussion topic: Can’t make calls 4G or wifi
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Message posted on 14 Jun 2025 06:02 PM
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Can’t make calls 4G or wifi
This week my Sky mobile stoppwd letting me make and receive calls (4G and wifi) and ends the calls immediately. Inbound calls don't go to voicemail. I also can't use 4G for browsing. I've worked through all the guidance on sky website, reset network and done all hacks for iPhone iOS update and still no luck. And obviously can't call sky for help as can't make calls. Help!!
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All Replies
Message posted on 15 Jun 2025 08:46 AM
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Re: Can’t make calls 4G or wifi
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Lisa - Sky Tech Team Expert
Message posted on
21 Jun 2025
09:24 PM
- last edited:
24 Jun 2025
09:33 AM
by
Nimbob
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Re: Can’t make calls 4G or wifi
I’ve had no invite to a chat and my complaint logged last Sunday [Removed] remains yet to responded to. A complaint I might add, that I told the call handler you will need to email me as I have no working phone number to receive calls. I doubt this has been considered!
Moderator notes: Remove complaint ref
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