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Discussion topic: Can’t link sky id to account

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Kieran12341
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This message was authored by Kieran12341 This message was authored by: Kieran12341

Can’t link sky id to account

‎02 Mar 2024 07:24 AM

I can't link my sky to account in order to activate my sim in the new phone. I did put my last name, postcode and last 6 digits of my account number correctly but it still says the credentials doesn't match the details I provided while purchasing the phone. I don't know what to do next. 

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63johnw
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Superuser
This message was authored by 63johnw This message was authored by: 63johnw

Re: Can’t link sky id to account

‎02 Mar 2024 07:35 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Kieran12341  to get you some help I have escalated your post to sky so look out for a coloured speech bubble on here inviting you to a private chat. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
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Addie15
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Re: Can’t link sky id to account

‎02 Mar 2024 10:04 AM

Posted by a Sky employee

Hi there! Thank you for escalating this. We have sent an invite to @Kieran12341.

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