Sky Mobile
0

Discussion topic: Can’t link sky id to account

Reply
Kieran12341
What's this?
This message was authored by Kieran12341 This message was authored by: Kieran12341

Can’t link sky id to account

‎02 Mar 2024 07:24 AM

I can't link my sky to account in order to activate my sim in the new phone. I did put my last name, postcode and last 6 digits of my account number correctly but it still says the credentials doesn't match the details I provided while purchasing the phone. I don't know what to do next. 

Report post
Post 1 of 3
259 Views
Reply
0 Likes
Reply

All Replies

63johnw
What's this?
Superuser
This message was authored by 63johnw This message was authored by: 63johnw

Re: Can’t link sky id to account

‎02 Mar 2024 07:35 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Kieran12341  to get you some help I have escalated your post to sky so look out for a coloured speech bubble on here inviting you to a private chat. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Report post
Post 2 of 3
254 Views
Reply
Addie15
What's this?
This message was authored by Addie15 This message was authored by: Addie15

Re: Can’t link sky id to account

‎02 Mar 2024 10:04 AM

Posted by a Sky employee

Hi there! Thank you for escalating this. We have sent an invite to @Kieran12341.

Report post
Post 3 of 3
239 Views
Reply
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion