Can’t link Sky Id mobile account to sign contract

[Trundle]

I can't link my sky ID with mobile account to sign contract...please help been on hold to tech for OVER AN HOUR and NO ANSWER still!!!

[caesarome · Accepted solution]

@Trundle 

Did you manage to get this sorted because if you didn't we can get Sky's messaging team via here to contact you if you want ?

[Trundle]

Thank you for your reply, It's still not sorted I unfortunately...Some help would be appreciated please

[caesarome]

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this, so if the bubble hasn't appeared by 7pm it will be tomorrow that they will contact you by it:

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Lisa-P1987]

Thanks for escalating this. We’ve sent @Trundle an invite to chat.

[Mr+Flibbles+86]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[stemoorgl22]

I saw waiting for some one from the sky team to help me . but got no replie can some one from sky ring me

[caesarome]

@stemoorgl22 

What issue are you having as you haven't said ?