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Discussion topic: Can’t get my account linked on the app

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Avatar for aileen15
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This message was authored by: aileen15

Message posted on ‎26 Jan 2025 12:21 AM

Can’t get my account linked on the app

I am trying to enter my account details to see my phone bill details and how much data i have left but i cannot get it linked

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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎26 Jan 2025 08:26 AM

Re: Can’t get my account linked on the app

Posted by a Superuser, not a Sky employee. Find out more

Hi @aileen15  have you looked here ?

 

https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account

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This message was authored by: caesarome

Message posted on ‎26 Jan 2025 09:36 AM

Re: Can’t get my account linked on the app

Posted by a Superuser, not a Sky employee. Find out more
@aileen15 wrote:

but i cannot get it linked

What issue are you having, is it the postcode error ?

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