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Discussion topic: Can’t get email account back into repaired phone

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This message was authored by Gusman44 This message was authored by: Gusman44

Can’t get email account back into repaired phone

Sky email states no new accounts 

But this is an old account 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Can’t get email account back into repaired phone

Posted by a Superuser, not a Sky employee. Find out more

@Gusman44 

I've moved your post into the mobile board where someone may be able to advise you. It's not a Sky Q issue.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: Can’t get email account back into repaired phone

Posted by a Superuser, not a Sky employee. Find out more

@Gusman44 

You will have to explain a bit more about what you are trying to do, are you trying to add your existing Sky email account to your phone, if so how are you trying to do this, are you using an app on your phone and what is happening ?

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This message was authored by twilight+princess This message was authored by: twilight+princess

Re: Can’t get email account back into repaired phone

Posted by a Superuser, not a Sky employee. Find out more

Which phone?
Are you setting up the account using Other option or Yahoo?
When entering the details is is then saying there's no account? If yes can you log in to Sky using the same username & password?

Virginia.
Diamond Sky VIP member.
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