Can’t find my new phone on my account to activate the sim
I have a new phone bought from sky. I have opened my account to activate my sim but the only phone on my account is my sons phone, so it wants to put the new sim on to his phone???
Re: Can’t find my new phone on my account to activate the sim
Posted by a Superuser, not a Sky employee. Find out more
Hi @Jezl1 this normally happens when, for whatever reasons, the new phone has been added to a different account (possibly a different email of yours). Call sky on 150 so they can investigate for you.
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