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Discussion topic: Can’t download latest software update

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This message was authored by Mart46 This message was authored by: Mart46

Can’t download latest software update

Trying to set up a new IPhone, switching from O2 to sky. Everything is ok with transferring data but as soon as it gets to updating to the latest software it downloads ok but freezes every time I try to install. Is this an Apple/phone issue? 

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This message was authored by caesarome This message was authored by: caesarome

Re: Can’t download latest software update

Posted by a Superuser, not a Sky employee. Find out more

Are you sure it is freezing or just taking a while as these Apple software updates are not the quickest to download and install, at least they are not on my iphone.

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Mart46
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This message was authored by Mart46 This message was authored by: Mart46

Re: Can’t download latest software update

@caesarome I initially thought that so left overnight and still no luck

This message was authored by caesarome This message was authored by: caesarome

Re: Can’t download latest software update

Posted by a Superuser, not a Sky employee. Find out more

Some advice from Apple here as this is an Apple issue:

 

https://support.apple.com/en-gb/102317

 

 

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