Can’t connect to Wi-Fi and no data

[Seanhanlo]

Since 2pm today my data has stopped working along with the phone not connecting to the Wi-Fi. This is on both ,one and my wife's devices.

[63johnw]

Hi @Seanhanlo  any issues showing here ?

https://www.sky.com/help/articles/service-status-sky-mobile

you mention WiFi, is that your home WiFi or do you mean mobile data ? 

[Seanhanlo]

No data and also won't connect to home Wi-Fi , says it's connected in settings but it's actually not 

[63johnw]

Have you restarted your router and your phones @Seanhanlo  ? 

[Seanhanlo]

Yes we have done all of that to try and solve the issue