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Discussion topic: Can’t call

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This message was authored by: Mcac21

Message posted on ‎15 May 2025 09:03 AM

Can’t call

I have a 16 pro max yesterday I tried to make a call n it said call failed but when I got the phone I wanted my old number which they said they had done but I can't make calls or receive them suddenly 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎15 May 2025 10:07 AM

Re: Can’t call

Posted by a Superuser, not a Sky employee. Find out more

@Mcac21 

Try refreshing the network settings so go Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.Then go to Settings - Phone - My Number and change it if it is wrong, then reboot the phone. You will need to set up your Wifi connection again.

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