Can't access phone after switching to sky mobile

[Pete71]

I switched from o2 to sky as had to take old sim out to put sky sim in , Had pact code put that in as well as no on pack Received txt from sky to say they are working on it and should be complete by 01.10.25 Now o2 have closed my account and sky mobile still says working on no transfer , So now unable to make or receive calls 02.10.25 Sky account saying sim active

[caesarome]

@Pete71 

It might be that your number transfers over today but the sim itself should be working with the temporary number that it can with assuming you did activate it.