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Discussion topic: Can anyone confirm if roaming problems have been fixed?

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This message was authored by: Louloumac1

Can anyone confirm if roaming problems have been fixed?

After suffering all the pre-mentioned problems in Spain last August 2023 and also in Rome in February this year, can anyone advise if the Sky Mobile roaming issues have been fixed? 

 

I'm travelling on my own to Spain with my daughters and need to know my phone will work. If not I will purchase a new SIM from another network provider!!

 

@skymobile

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This message was authored by: caesarome

Re: Can anyone confirm if roaming problems have been fixed?

Posted by a Superuser, not a Sky employee. Find out more

As customers here it is going to be impossible to say for sure in you will or will not have roaming issues in Spain as some customers due seem to and others do not.

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This message was authored by: Mark+Wolstencroft

Re: Can anyone confirm if roaming problems have been fixed?

Just come back from Mallorca (07/08/24) and can say that the connection was very random. I had to repeatedly restart the phone to get 4G and sometimes even that did not work. My wife and daughters connections (via Tesco mobile) were excellent. Both are provided through O2. Go figure.

Went to Kos last year and had no issues. Lanzarote the previous year, no issues.

Was starting wonder if the phone was at fault.

 

Any views or suggestions?

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This message was authored by: Louloumac1

Re: Can anyone confirm if roaming problems have been fixed?

I couldn't run the risk for my holiday to Ibiza so I bought a pay as you go sim from O2 which worked perfectly. That said, my daughters had no problems with their connections on their Sky Mobiles so maybe it is better!

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