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Discussion topic: Can I receive a copy of calls and texts made

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Avatar for Karen888
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This message was authored by: Karen888

Message posted on ‎21 Oct 2024 04:58 PM

Can I receive a copy of calls and texts made

I need a copy of recent calls and texts from the last month to make a refund claim from my company.  Is there somewhere on the sky website I can ask for this? @SkyMobile

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎21 Oct 2024 05:10 PM

Re: Can I receive a copy of calls and texts made

Posted by a Superuser, not a Sky employee. Find out more

Recent calls you made might appear in your bill that you can download as a pdf file via your online account. For texts there is no copy other than the one of the phone itself.

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎21 Oct 2024 06:17 PM

Re: Can I receive a copy of calls and texts made

Posted by a Superuser, not a Sky employee. Find out more
@caesarome wrote:

Recent calls you made might appear in your bill that you can download as a pdf file via your online account. For texts there is no copy other than the one of the phone itself.

Outgoing texts (as SMS) are itemised on the bill.

I am just another Sky customer and my views are my own even if you don't like the answers
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