21 Jul 2024 09:20 AM
My bill is due on 22nd but can I pay the 25th instead?
21 Jul 2024 09:39 AM
Posted by a Superuser, not a Sky employee. Find out moreIf you bill is paid by a direct debit then you have 10 days grace because should it fail to be taken on the billing date Sky will automatically try again 10 days later.
If you pay by any other way then this doesn't apply so while it is only 3 days you might find your mobile will be suspended until you pay the bill in full and setup a payment method.
21 Jul 2024 11:00 AM
Posted by a Superuser, not a Sky employee. Find out moreRestrictions are an automated process and we understand a Customer Services agent can't stop it, even if you're told otherwise. Furthermore Sky don’t allow payment plans (except on a legitimately closed account) or a promise to pay on or by a certain date.
This link may also provide some advice
https://www.sky.com/help/articles/cost-of-living-support
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