Can I cancel my sim but keep my phone contract

[Adamlee1992]

I was just wondering if I can cancel my SIM card and go with another provider but keep the phone contract going still without paying for the sim as my signal is just terrible all the time

[63johnw]

Hi @Adamlee1992  it used to be the case you had to have an active sky sim on your account or sky may ask for full payment of the device. There was talk of this changing last December but I haven't seen it confirmed anywhere. 

[Adamlee1992]

That's annoying, I just can't deal with the signal any longer it's awful!! 

[63johnw]

Hi @Adamlee1992  i have read through the T&C's below and can't find the link saying that you have to have an active sim on your account so it may have been removed. 

https://static.skyassets.com/contentstack/assets/blt7f2b03fd02c7fe60/blt621208bd03ceaa0c/620cc6de5c6...

[Adamlee1992]

Just spoke to sky and they done it all for me so you can do it 🙂

[JoshJordan]

Im finding my signal is horedous as well, what was the outcome that sky gave you. Did the cancel the SIM for you and allow you to keep the pohone on contract?

Cheers

[Adamlee1992]

Hello mate, yes they cancelled it for me as I was 6 months into my contract, and I kept paying for the phone only, give them a call they will do just say how bad your signal is all the time