Buying a iPhone making monthly payments

[Monthlypayment]

I want to buy an iPhone and pay monthly but it does not give me the option it says I have to pay straight up 

[63johnw]

Hi @Monthlypayment  if it's not giving you the option to pay monthly then that normally means you have failed the credit checks. Sign up with a credit agency to see if anything is showing up. 

[caesarome]

@Monthlypayment 

As stated above by @63johnw if you are being asked to pay the full amount in one go then this is usually due to you failing the credit checks.

[Monthlypayment]

It comes up as a message saying my score is low and it does not let me make monthly payments and it only says I have to pay altogether 

[Daniel0210]

@Monthlypayment 
It sounds very much like you may have failed the required (enhanced) credit check(s). Also, any emails which confirm or cancel the order sometimes arrive out of sequence. See this link for Skys guidance ~
https://www.sky.com/help/articles/credit-checks-sky-mobile

Be aware that if you keep trying to order the device this could further impact your credit score. If you contact Sky they would be able to confirm that’s the reason your order was cancelled but not why you failed the credit check in the first place as they are not allowed to view your credit record. You would have to sign up to a credit reference agency like Experian or Equifax, which would give you access to your credit record.

Any upfront payment you’ve made should be refunded after about 14 days but recent posts suggest it’s taking a bit longer in which case you’ll need to call Sky to chase it up.

[caesarome]

@Monthlypayment 

This is for the reasons myself and @63johnw @explained to you in your other thread (now merged).