11 Dec 2024 06:25 PM
Hi, upon purchasing a device, do you have to activate the SIM card to get your first bill? And if I don't activate the SIM card will there be a penalty or does it get cancelled?
a follow up question to this, is the first bill, will it be the same price upon the agreement when buying, or will it be higher, and if so why?
As Sky is unlocked I'm using a separate network. I do not want to activate the SIM card for the handset.
11 Dec 2024 07:09 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @abbier2reeves no you don't have to use the sky sim. If you don't activate it then it drops off your account after 31 days with no penalty. Your first bill is normally about 10 days after you receive your device. The first bill is normally higher as it covers the first two months.
11 Dec 2024 06:29 PM
As I cannot edit it; I wanted to ask another question too.
if you just want the phone, (for example, I recently ordered the iPhone 16 pro max) is it compulsory to use the SIM card?
11 Dec 2024 07:05 PM
Posted by a Superuser, not a Sky employee. Find out more
@abbier2reeves wrote:Reading the topic and in the same position, will the SIM card be paid for, for the first month in advance with the phones too then? How does that work if you've not activated it at all?
Hi @abbier2reeves if you don't activate the sim you won't be charged and after 31 days will drop off your account. You would then need to order a new one if you wanted a sky mobile sim.
11 Dec 2024 07:09 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @abbier2reeves no you don't have to use the sky sim. If you don't activate it then it drops off your account after 31 days with no penalty. Your first bill is normally about 10 days after you receive your device. The first bill is normally higher as it covers the first two months.
11 Dec 2024 07:10 PM
As it covers the first 2 months, will that also be the sim and the phone? So both monthly payments in one?
11 Dec 2024 07:11 PM
Posted by a Superuser, not a Sky employee. Find out moreYes @abbier2reeves if the sim is activated.
11 Dec 2024 07:12 PM
Okay so this month and next month bills will be for both the phone and the sim?
11 Dec 2024 07:12 PM
Posted by a Superuser, not a Sky employee. Find out moreYes @abbier2reeves
11 Dec 2024 07:13 PM
Thank you!
11 Dec 2024 07:13 PM
Posted by a Superuser, not a Sky employee. Find out more
https://www.sky.com/help/articles/your-first-sky-mobile-bill
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