@Kate112233
The webpage you ordered the phone from will tell you how to put a claim in if this is what you need to do.
If it is the Galaxy Watch 7 then this is the link you need:
https://samsungoffers.claims/galaxygift2025
You should be able to use the credit agreement number without the letters as the invoice number when asked for this. You might also be able to use your Sky account number.
Your credit agreement can be found in your message centre:
https://messages.sky.com/message-centre
Samsung will send this within 45 days of the claim being validated.
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