25 Feb 2024 03:52 PM
When trying to load bill with name and address printed on it stated "page is restricted". How to i get past this error message? I want to claim my watch but I still didn't get the bil yet.
25 Feb 2024 04:03 PM
Posted by a Superuser, not a Sky employee. Find out moreTo get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will need to respond to it as soon as you can.
This isn't a live chat so replies are not instant.
25 Feb 2024 04:05 PM
Posted by a Sky employeeThanks for escalating this. We’ve sent an invite to @Sanu to chat.
27 Feb 2024 05:43 PM
Posted by a Sky employeeWe are still looking to help you @Sanu . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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