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Discussion topic: Bill in Credit for the 2022

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This message was authored by 63johnw This message was authored by: 63johnw

Re: Officially close a account in credit

Posted by a Superuser, not a Sky employee. Find out more

Think it is 😉

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InCredit
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This message was authored by InCredit This message was authored by: InCredit

Re: Officially close a account in credit

🙄 and what your saying along with Sky staff members is that we won't help you

This message was authored by 63johnw This message was authored by: 63johnw

Re: Officially close a account in credit

Posted by a Superuser, not a Sky employee. Find out more

Hi @InCredit  people have tried to help as have sky staff but you failed the security checks. As advised you can try again tomorrow but you will need to pass the security checks. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
InCredit
Topic Author
This message was authored by InCredit This message was authored by: InCredit Answer

Re: Bill in Credit for the 2022

That's not true. Just talked to ofcom about this and made a form complaint to Sky. 

But essentially the rule on this is every simple. Yes you can ask someone the same question multiple times for verification however if that fails a alternative route must be offered. You can't just refuse service and say come back whenever. 

 

 

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