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Discussion topic: Being charged for 2 phones only got one

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This message was authored by Clarkdawn9 This message was authored by: Clarkdawn9

Being charged for 2 phones only got one

Recently got new phone Kept my old phone But I'm still paying for 2 phones I don't understand
I am what I am
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This message was authored by caesarome This message was authored by: caesarome

Re: Being charged for 2 phones only got one

Posted by a Superuser, not a Sky employee. Find out more

@Clarkdawn9 wrote:
Recently got new phone Kept my old phone

Are you still paying for your old phone as you haven't paid it off yet ?

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This message was authored by GD1 This message was authored by: GD1

Re: Being charged for 2 phones only got one

Posted by a Superuser, not a Sky employee. Find out more

@Clarkdawn9 wrote:
Recently got new phone Kept my old phone But I'm still paying for 2 phones I don't understand

If you kept your old phone and chose not to swap it then you're still paying for it on the remainder of it's origianl contract, for example if you had it on Swap24 that is a 36 month contract with an option to swap at month 24,  with the value of your old handset paying off the remainder of that contract.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Clarkdawn9
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This message was authored by Clarkdawn9 This message was authored by: Clarkdawn9

Re: Being charged for 2 phones only got one

Would i still be paying old phone off after 5yrs ?

I am what I am
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Being charged for 2 phones only got one

Posted by a Superuser, not a Sky employee. Find out more

@Clarkdawn9 wrote:

Would i still be paying old phone off after 5yrs ?


No.  But you would for any dataplan unless you cancelled that.

I am just another Sky customer and my views are my own even if you don't like the answers
Clarkdawn9
Topic Author
This message was authored by Clarkdawn9 This message was authored by: Clarkdawn9

Re: Being charged for 2 phones only got one

That I'm not sure of 

Thank you 

Il give them a ring 

I am what I am
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