Being charged for 2 new devices and I only ordered 1

[Beatties]

My next bill shows 2 devices but I only ordered 1 and received 1 but my next bill shows I will be paying for 2 devices. Can this be sorted before payment 

[caesarome]

Did you order the new device as part of a swap or are you a new customer to Sky Mobile ?

[Beatties]

Neither, bought a new device with a new data plan and upgraded my data plan for my original phone. The new phone is for my wife thanks 

[Daniel0210]

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@Beatties wrote:

Neither, bought a new device with a new data plan and upgraded my data plan for my original phone. The new phone is for my wife thanks 

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@Beatties 

Then unless I'm misunderstanding what you're saying that's correct. You're paying for two phones; your original phone but with a new data plan and a new device for use by your wife (presumably you ordered it on your account so you can share Piggybank data). 

[Beatties]

Hi, my original phone is paid off months ago but the future bill has 2new devices on it purchased 22nd December and 28th December . I only ordered one and received only one, thanks

[caesarome]

@Beatties 

Call Sky on the free 150 number as they will be able to look into this for you.

[Beatties]

Calling them today ,thanks