14 May 2024 07:40 PM
I am being charged by o2 for supposedly receiving texts from Sky, but I am NOT receiving any texts ?
14 May 2024 07:43 PM
Posted by a Superuser, not a Sky employee. Find out more@TerryM71 If it's something o2 is charging you for it's something to take up with them
14 May 2024 07:43 PM
Posted by a Superuser, not a Sky employee. Find out more
@TerryM71 wrote:
I am being charged by o2 for supposedly receiving texts from Sky, but I am NOT receiving any texts ?
Your post isn't clear. Are you a Sky mobile customer or O2 mobile customer?
14 May 2024 07:51 PM
Posted by a Superuser, not a Sky employee. Find out moreIs your mobile with Sky or O2 ?
14 May 2024 07:51 PM
I am an o2 customer but they say it's sky itself sending me txts, and o2 are charging ME for receiving the texts !
However I am NOT receiving any texts.
this is a ridulous situation as O2 said its all down to sky.
14 May 2024 07:52 PM
Posted by a Superuser, not a Sky employee. Find out moreUnfortunately we are all Sky customers here so this is something you'll need to take up with O2.
14 May 2024 07:53 PM - last edited: 14 May 2024 07:54 PM
Posted by a Superuser, not a Sky employee. Find out moreDoes your bill say what number is sending these texts?
If so, look here: https://psauthority.org.uk/
There are a number of premium services labelled 'Sky', but it's not this Sky...
14 May 2024 07:58 PM
This sounds crazy but don't get an itemised bill they just take the DD, the DD should be £39 but they take £75 odd.
they will give no info except to say it's a sky thing they cant stop sky send and so I get the charges for the text.
i have no idea who to even talk to at sky.
14 May 2024 08:18 PM
Thanks now investigating Other "sky" companies thanks to advice given here
14 May 2024 08:38 PM
Posted by a Superuser, not a Sky employee. Find out more
@TerryM71 wrote:This sounds crazy but don't get an itemised bill they just take the DD, the DD should be £39 but they take £75 odd.
they will give no info except to say it's a sky thing they cant stop sky send and so I get the charges for the text.
i have no idea who to even talk to at sky.
@TerryM71 Im with o2 and you can download your bill from your account and it will show all calls and text sent aswel as all calls and text received that are charged.
14 May 2024 08:42 PM
Thank you
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