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Discussion topic: Being charged by O2 for supposedly receding texts I know nothing about from sky

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This message was authored by TerryM71 This message was authored by: TerryM71

Being charged by O2 for supposedly receding texts I know nothing about from sky

I am being charged by o2 for supposedly receiving texts from Sky, but I am NOT receiving any texts ?

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Being charged by O2 for supposedly receding texts I know nothing about from sky

Posted by a Superuser, not a Sky employee. Find out more

@TerryM71  If it's something o2 is charging you for it's something to take up with them 


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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Being charged by O2 for supposedly receding texts I know nothing about from sky

Posted by a Superuser, not a Sky employee. Find out more

@TerryM71 wrote:

I am being charged by o2 for supposedly receiving texts from Sky, but I am NOT receiving any texts ?


@TerryM71 

Your post isn't clear. Are you a Sky mobile customer or O2 mobile customer? 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: Being charged by O2 for supposedly receding texts I know nothing about from sky

Posted by a Superuser, not a Sky employee. Find out more

Is your mobile with Sky or O2 ?

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TerryM71
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This message was authored by TerryM71 This message was authored by: TerryM71

Re: Being charged by O2 for supposedly receding texts I know nothing about from sky

I am an o2 customer but they say it's sky itself sending me txts, and o2 are charging ME for receiving the texts !

However I am NOT receiving any texts.

this is a ridulous situation as O2 said its all down to sky. 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Being charged by O2 for supposedly receding texts I know nothing about from sky

Posted by a Superuser, not a Sky employee. Find out more

@TerryM71 

Unfortunately we are all Sky customers here so this is something you'll need to take up with O2. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Being charged by O2 for supposedly receding texts I know nothing about from sky

Posted by a Superuser, not a Sky employee. Find out more

Does your bill say what number is sending these texts?

 

If so, look here: https://psauthority.org.uk/

 

There are a number of premium services labelled 'Sky', but it's not this Sky...

I am just another Sky customer and my views are my own
TerryM71
Topic Author
This message was authored by TerryM71 This message was authored by: TerryM71

Re: Being charged by O2 for supposedly receding texts I know nothing about from sky

This sounds crazy but don't get an itemised bill they just take the DD, the DD should be £39 but they take £75 odd.

they will give no info except to say it's a sky thing they cant stop sky send and so I get the charges for the text.

i have no idea who to even talk to at sky.

 

TerryM71
Topic Author
This message was authored by TerryM71 This message was authored by: TerryM71

Re: Being charged by O2 for supposedly receding texts I know nothing about from sky

Thanks now investigating Other "sky" companies thanks to advice given here

This message was authored by daveNOS This message was authored by: daveNOS

Re: Being charged by O2 for supposedly receding texts I know nothing about from sky

Posted by a Superuser, not a Sky employee. Find out more

@TerryM71 wrote:

This sounds crazy but don't get an itemised bill they just take the DD, the DD should be £39 but they take £75 odd.

they will give no info except to say it's a sky thing they cant stop sky send and so I get the charges for the text.

i have no idea who to even talk to at sky.

 


@TerryM71 Im with o2 and you can download  your bill from your account and it will show all calls and text sent aswel as all calls and text received that are charged.

-------- Please note i am not a Sky employee ----------
TerryM71
Topic Author
This message was authored by TerryM71 This message was authored by: TerryM71

Re: Being charged by O2 for supposedly receding texts I know nothing about from sky

Thank you

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