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Discussion topic: Been waiting 4 days for SIM to be activated, have phoned up and been promised it would be fixed by 9

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This message was authored by Tommac75 This message was authored by: Tommac75

Been waiting 4 days for SIM to be activated, have phoned up and been promised it would be fixed by 9

Have been waiting 4 days now for sim to be activated, despite numerous promises that it will be sorted, it is still not working. Have phoned up 3 times each time I've been promised that it'll be fixed by 9pm. It hasn't. Tried asking for a manager to talk to and have been denied each time.
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This message was authored by caesarome This message was authored by: caesarome

Re: Been waiting 4 days for SIM to be activated, have phoned up and been promised it would be fixed

Posted by a Superuser, not a Sky employee. Find out more

When you call again which is what you will need to do ask them to cancel that sim and to send you another sim to try which I have to say I'm surprised they have not done for you.

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