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Discussion topic: Been charged and I don’t think I should have

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Message posted on ‎18 Jan 2025 10:04 PM

Been charged and I don’t think I should have

I been charged for picture messages but I haven't sent picture messages was a group message to my clientat Christmas 

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This message was authored by: PandJ2020

Message posted on ‎18 Jan 2025 10:33 PM - last edited: ‎18 Jan 2025 10:35 PM

Re: Been charged and I don’t think I should have

Posted by a Superuser, not a Sky employee. Find out more

I suspect your device has used the MMS protocol to send the group SMS.

 

Ensure you've disabled MMS.

 

https://www.byteplus.com/en/topic/954?title=why-is-my-sms-converting-to-mms

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: twilight+princess

Message posted on ‎22 Jan 2025 08:14 PM

Re: Been charged and I don’t think I should have

Posted by a Superuser, not a Sky employee. Find out more

An SMS may send as MMS if it contains a photo/video or gif. I've been caught out with this in the distant past.

Virginia.
I don’t work for Sky.
If I have helped then please leave a like.
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