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Discussion topic: Back orders, are you still guaranteed to get them?

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This message was authored by: sinead1278

Back orders, are you still guaranteed to get them?

I've placed an order for the Samsung Galaxy Z flip 6 it's been literally two weeks now and I've been on the website and the phones are all out of stock no more stock but I've been waiting for two weeks. Does that mean I'm still getting my back order? can anyone tell me if they've been in a situation

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This message was authored by: Daniel0210

Re: Back orders, are you still guaranteed to get them?

Posted by a Superuser, not a Sky employee. Find out more

@sinead1278 

Guaranteed? Not necessarily. It would depend if & when Sky get stock from the manufacturers. 


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This message was authored by: caesarome

Re: Back orders, are you still guaranteed to get them?

Posted by a Superuser, not a Sky employee. Find out more

@sinead1278 

What did it say was the estimated delivery time when you placed the order ?

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This message was authored by: sinead1278

Re: Back orders, are you still guaranteed to get them?

When I placed the order two weeks ago it said 2 to 3 weeks. I have no date yet

This message was authored by: caesarome

Re: Back orders, are you still guaranteed to get them?

Posted by a Superuser, not a Sky employee. Find out more

@sinead1278 

You might have another week to wait then so perhaps there will be some movement on it sometime mext week.

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This message was authored by: sinead1278

Re: Back orders, are you still guaranteed to get them?

do you know if it's still guaranteed that I  will get my device even though I've waiting for a delivery date thanks 

This message was authored by: caesarome

Re: Back orders, are you still guaranteed to get them?

Posted by a Superuser, not a Sky employee. Find out more

Nobody here can say for sure what will happen over the coming week so keep an eye on the order status on your account.

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This message was authored by: sinead1278

Re: Back orders, are you still guaranteed to get them?

I do check the order status as well. Thank you for your help 

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