01 Dec 2021 08:27 PMPosted by a Superuser, not a Sky employee. Find out more
I have alerted Sky again for you @Kate1708 so same as before and look out for the blue chat bubble.
01 Dec 2021 08:28 PMPosted by a Superuser, not a Sky employee. Find out more
02 Dec 2021 09:31 AMPosted by a Sky employee
Thank you for escalating this. We have now sent an invite to chat 🙂
03 Dec 2021 10:13 AMPosted by a Superuser, not a Sky employee. Find out more
You need to give it time @Kate1708 as the escalation team at Sky only work certain hours so they should get back to you today sometime.
10 Dec 2021 03:42 PMPosted by a Sky employee
Update – Thanks for chatting to us Kate1708 . We are still waiting to discuss with you about this. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks
30 Dec 2021 08:00 PM
I have exactly the same issue, the ported number completed today i got the emails etc. I went into My Number tried to type in the number, it didn't save. I turned phone off and removed SIM put SIM back in and tried again, no luck. Can I request someone from sky contacts me asap
30 Dec 2021 08:14 PMPosted by a Superuser, not a Sky employee. Find out more
You say you went to add in your number so was the one that was shown there the temporary one that came with the sim or was there just nothing there ?
31 Dec 2021 01:04 PM
Hi I've done all Thts been stated to sort my daughters number transfer but every time I restart the phone it goes back to the new number not the one I'm transferring
31 Dec 2021 01:06 PMPosted by a Superuser, not a Sky employee. Find out more
If you have to change the number is there a save option ?
31 Dec 2021 01:16 PM
I press save thn leave that page and it changes bk to the new number
ive changed the I message to Apple ID but still showing this new number
07 Jan 2022 10:39 PM
I have tried this and it still isn't working, I transferred from o2 and received emails to say the transfer was complete however the sky number that I don't want still shows on this phone! Help!
08 Jan 2022 05:46 AMPosted by a Superuser, not a Sky employee. Find out more
Are you able to change it, if so what happens after you do this and then reboot the phone ?
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