Apple iPhone User? Ported a Number to Sky?

[CMainprize16]

Wazek, I literally had to reset my IPhone to factory default for this to fix itself. Try that

[Lisa-P1987]

Update – We are still looking to help you TS1986. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂

[newuser]

doesn't work for me – doesn't allow to save a different number.

[caesarome]

@newuser 

Have you been told that your number has transferred?

[iOS+user]

Hello

i have the same issue as everyone on this thread. Number has been transferred to new phone via PAC process. iMessage and FaceTime have been turned off and on again along with the phone. Old number not showing on iMessage or FaceTime. It is working for other calls etc. 

[Mr+Flibbles+86]

Hi there, I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.  
Just look out for the blue bubble to start the conversation. 
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147  

[iOS+user]

Thanks. This site doesn't seem optimised for mobile as I have to accept cookies in every single page I click on, and sign in every time I visit, so I am not sure how I will see that. But I will keep looking out for it. 

[Gonker63]

Hi exactly the same issue as others - new Sky Sim ported from EE,  message received stating now active on my old number transferred. Can make calls but not receive either calls or texts. Have checked my numbers are correct, have removed Sim several times, and rebooted more times than I care to.....  spoke to 150 but the polite lady didn't appear to recognize the problem. Offered to send a new Sim card, but I'm still believing there must be a method of getting this working?

[twilight+princess]

I had to turn off Wi-Fi & manually change the number.

[Tom-W19]

After speaking with iOS+user we advised to update the number manually for their Apple ID which resolved the issue.

It was a pleasure speaking with you iOS+user and thanks again.

[SMunKT]

Hello.

I am having similr issue to most here. I recently swapped from GiffGaff but today my iMessage and Facetime stopped working. I tried to change the number manually in the phone setting but it keeps reverting back to what was my temporary number from Sky. I have also tried taking out sim + rebooting to no avail. Any assistance would be greatfully appreciated.

Thnaks

[caesarome]

After changing the number in your phone did you try rebooting your phone ?

[Mr+Flibbles+86]

Hi there, I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.  
Just look out for the blue bubble to start the conversation. 
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147  

[dmy24]

Update – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂 
 

[Sue+M+t]

Sky texted me to say my number has been transferred but sky sim doesn't work.  I have tried putting old EE sim back but still 'no service'. Have been waiting for a month for this transfer. On second sim and pac code as previous ones expired.  NOw I can't even phone sky because phone not working !