Apple iPhone User? Ported a Number to Sky?

[caesarome]

I have alerted Sky again for you @Kate1708 so same as before and look out for the blue chat bubble.

[63johnw]

So have I @Kate1708  and @caesarome  🤣

[Greenfingers001]

Thank you for escalating this. We have now sent an invite to chat 🙂

[Kate1708]

I posted two messages on the live chat last night but nobody seems to be responding. 

[caesarome]

You need to give it time @Kate1708 as the escalation team at Sky only work certain hours so they should get back to you today sometime.

[Lisa-P1987]

Update – Thanks for chatting to us Kate1708 . We are still waiting to discuss with you about this. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks

[gbtownsend]

I have exactly the same issue, the ported number completed today i got the emails etc. I went into My Number tried to type in the number, it didn't save. I turned phone off and removed SIM put SIM back in and tried again, no luck. Can I request someone from sky contacts me asap

[caesarome]

You say you went to add in your number so was the one that was shown there the temporary one that came with the sim or was there just nothing there ?

[gbtownsend]

ignore please this is fixed, not sure how

[Natalie8819]

Hi I've done all Thts been stated to sort my daughters number transfer but every time I restart the phone it goes back to the new number not the one I'm transferring 

[caesarome]

If you have to change the number is there a save option ?

[Natalie8819]

I press save thn leave that page and it changes bk to the new number 

[Natalie8819]

I press save thn leave that page and it changes bk to the new number 

ive changed the I message to Apple ID but still showing this new number 

[Dannielle91]

I have tried this and it still isn't working, I transferred from o2 and received emails to say the transfer was complete however the sky number that I don't want still shows on this phone! Help!

[caesarome]

Are you able to change it, if so what happens after you do this and then reboot the phone ?