Not able to complete the payment

[caesarome]

@DeepaliArora 

Give Sky a call as hopefully they can place the order for you.

[Siz]

Pre-Ordered Iphone 17 yesterday, called today to cancel it. Spoke to 4 different departments, 3 of them said they cant cancel, the 4th said they cant then went away for 2-3 mins on hold, said they can cancel but will take 48 hrs. 23 mins of call to get told a pack of **bleep**. Why wont they cancel my order ? Is there something inherantly wrong with them ?

[julian1043]

I ordered yesterday at 2pm and everything was fine. Just received my "great news, your device will be delivered etc". went to track the order and it says "it appears there's been in an issue with your order". wonder what that means. 

[mohsinkhusro]

That time of the year again I remember when we were talking about iOhone 16 Pro Max last year anyways this time I have ordered iPhone 17 Pro variants not the Max as this year's Pro models are kinda thick and heavy. 

Was able to order it online around 14:00 on Friday Cosmic Orange 256Gb variant received the email saying confirmation for your order and delivery date says Coming soon so let's see hoping to receive it on the 20th most probably 👍🏻

[Sumeet1]

Hiii I booked iphone 17 pro .. when i got

[Daniel0210]

---

@Sumeet1 wrote:

Hiii I booked iphone 17 pro .. when i got

---

@Sumeet1 

Your post isn't very clear. Have to sent it unfinished or do you mean when will you get it? 

[Apollofreya]

For anyone one who only got 2 emails and not the order conformation email. I ordered at around 1315 friday and didnt get conformation email until Saturday morning around 10 however my order was showing in tracking so nothing to worry about seems there system gets clogged up 

[Apollofreya]

@Centrium777  I didnt get my conformation until Saturday morning around 10  but order was still showing in tracking 

[SkiJumper]

It would be interesting to hear if anyone got a delivery date on the order confirmation or just a coming soon as seems to be the case.

[Seun3]

Hi please call me want to change the color of my order to orange

[Daniel0210]

@Seun3 
In case you’re not aware you aren’t contacting Sky Customer Services on here. This is a customer led discussion forum where Sky customers are available to try to help other customers.

No one will / can phone you. Your Community tag name isn't linked to any Sky accounts you have so no one knows who you are.

If this is an iPhone 17 preorder you'll need to call Sky to change it and you'll be credit checked again. 

[Hamza8]

You don't have a iphone 17 pro max?

[63johnw]

Hi @Hamza8  no as this isn't sky CS, this is mainly a customer helps customer forum. If there are non on the sky.com website then sky mustn't have any. 

edit. Showing here. 

https://www.sky.com/shop/mobile/phones/apple/apple-iphone-17-pro-max?colour=Cosmic-Orange&capacity=2...

[Tinacullen]

Good afternoon I have gone with sky mobile I've signed the agreement it asked me for a user name I was putting it in and it went off I have been accepted

[Tinacullen]

Can anyone help please