This discussion topic has been answered Discussion topic: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile
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Message posted on 11 Nov 2025 11:25 PM
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Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile
in the same boat , still waiting unfortunately, hopefully we will get them soon
Message posted on 11 Nov 2025 11:28 PM
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Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile
What phone did you order
Message posted on 12 Nov 2025 07:28 AM
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iPhone 17 pro max delivery date
iPhone 17 delivery date
Message posted on 12 Nov 2025 07:31 AM
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Re: iPhone 17 pro max delivery date
@Jonemery
As we’re customers here we have no insight into stock levels or any delivery timescales.
iPhone 17:~ If the order is for a latest model iPhone, delays are always likely due to the usual supply and demand issues faced by Apple. This happens every year when a new iPhone is launched.
After credit checks have been completed the most up to date information on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order
When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 12 Nov 2025 08:49 AM
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Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile
@Dansadler22 Both phones were iPhone 17 pro max 256 GB in Cosmic Orange. Ended up cancelling the pre-order phone and reordering but in blue. That was available immediately but to reorder in orange would be another 2 weeks for the next delivery from Apple.
Message posted on 12 Nov 2025 09:08 AM
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Phone track
hello,
I was just wondering the update of my order please? Will it be a week or two weeks? I need to know so I can sell my current phone.
Message posted on 12 Nov 2025 09:10 AM
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Re: Phone track
@Emilycarroll wrote:I was just wondering the update of my order please? Will it be a week or two weeks? I need to know so I can sell my current phone.
We can't tell you as we're just other customers here...
Message posted on 12 Nov 2025 09:12 AM
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Re: Phone track
@Emilycarroll
As we’re customers here we have no insight into stock levels or any delivery timescales.
iPhone 17:~ If the order is for a latest model iPhone, delays are always likely due to the usual supply and demand issues faced by Apple. This happens every year when a new iPhone is launched.
After credit checks have been completed the most up to date information on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order
When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 12 Nov 2025 09:20 AM
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Re: Phone track
Sorry I thought I was speaking to online staff at sky. First time using them.
how long is it taking for the phone 17 pro max to arrive? Iv been told 2-3 weeks
Message posted on 12 Nov 2025 09:24 AM
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Re: Phone track
I will move your posts into a veryyyyyy long thread discussing iphone 17 orders.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 12 Nov 2025 11:22 AM
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Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile
Still nothing
Pre ordered sept 12th at 1.05pm
Signed contract at 1.08pm same day
Recieved nothing at all for 2 weeks
Finally got in touch and they say they'll investigate
No reply after another 9 days so I contact again and am told my order was stuck on the system (**bleep**)
Get message again saying Nov 5th, it's Nov 12th now and still nothing.
Joke company! Joke customer service!
Truly Sky from bottom of my heart you're incompetent jokers.
Message posted on 12 Nov 2025 12:39 PM
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Not received my iPhone 17 yet
I ordered my iPhone 17 a week and half ago and not received it yet I had to pay £36 up front
Message posted on 12 Nov 2025 12:47 PM
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Re: Not received my iPhone 17 yet
As some customers will be quick to point out a lot of people have been waiting considerably longer than that.
I have moved your post into a very long thread on iPhone 17 orders.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 12 Nov 2025 01:36 PM
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I phone 17 delivery
Message posted on 12 Nov 2025 01:44 PM
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Re: I phone 17 delivery
The latest on your order should be found here:
https://www.sky.com/ordertracking
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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