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This discussion topic has been answered Discussion topic: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

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This message was authored by: Hollie40

Re: Has my credit check gone through

Yes it's saying prosessing coming soon ? What dose that mean ? 

This message was authored by: MBI

Re: Has my credit check gone through

It means be patient lol. It won't change till at least a day before the delivery day as sky dispatch the day before. The delivery for pre orders is 19th. So relax have some coffee, get on with your life and check back Thursday afternoon. Constantly checking wont speed it up lol. 

This message was authored by: 63johnw

Re: Has my credit check gone through

Posted by a Superuser, not a Sky employee. Find out more

@Hollie40 wrote:

Yes it's saying prosessing coming soon ? What dose that mean ? 


@Hollie40  That means coming soon, keep an eye there for updates. The day before delivery you will start to receive details of the tracking information. 

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This message was authored by: Hollie40

Re: Has my credit check gone through

Thank you so much it's my first time ordering a phone and that ! Thank you xx

This message was authored by: Hollie40

Re: Has my credit check gone through

Well it's saying in progress coming soon is that's till the same ? X

This message was authored by: 63johnw

Re: Has my credit check gone through

Posted by a Superuser, not a Sky employee. Find out more

@Hollie40 wrote:

Well it's saying in progress coming soon is that's till the same ? X


 

 

Hi @Hollie40  that would indicate all is well and proceeding but until you have tracking information then things can sometimes change. Fingers crossed it will all be good for you. 

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I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
This message was authored by: Hollie40

Re: Has my credit check gone through

Thank you x

This message was authored by: Hollie40

Re: Has my credit check gone through

But I haven't pre ordered it ?? I just ordered it 

This message was authored by: caesarome

Re: Has my credit check gone through

Posted by a Superuser, not a Sky employee. Find out more

@Hollie40 

Like everyone else you have pre-ordered it as Apple have not started to send these out yet to all suppliers like Sky.

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This message was authored by: Hollie40

Re: Has my credit check gone through

ok thanks 

This message was authored by: 63johnw

Re: Has my credit check gone through

Posted by a Superuser, not a Sky employee. Find out more

@Hollie40 wrote:

But I haven't pre ordered it ?? I just ordered it 


@Hollie40  The earliest you will get the phone is the 19th as that is the release date of the 17. By ordering now you have pre ordered. If you only ordered today or the last couple of days then there is a good chance you won't get the phone on the 19th. 

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I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
This message was authored by: Hollie40

Re: Has my credit check gone through

Hi I ordered last night and thanks x

This message was authored by: AndyWai

Address

I have ordered new iphone 17 pre order. But I forgot to update the delivery address now the it is going to my old home. How can I amend this? Thank you so much.

This message was authored by: Daniel0210

Re: Address

Posted by a Superuser, not a Sky employee. Find out more

@AndyWai 

You will need to call Sky and get an agent to change your address. You may have to cancel your original order and make another which could involve further credit checks. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

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This message was authored by: xBeccax

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Spoke to someone on Sky Help regarding delivery and below was their response. Was hoping to receive the phone on the 19th but now not soo sure!

 

'Thanks.

To confirm, the pre-order was on the 12th and the release isn't until Friday the 19th.

As you have pre-ordered, we hope for this to be dispatched on the 19th and once it has you will receive confirmation from the courier'

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