17 Sep 2024 01:36 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Kamleshsah the only way is by calling sky, on 150 from a sky sim, and cancelling the first order then place another order, there may be another credit check.
17 Sep 2024 01:37 PM
Posted by a Superuser, not a Sky employee. Find out more
@Kamleshsah wrote:
Hlw,
I have pre-ordered iphone 16 pro and the order os confirmed already but i want to replace it with Iphone 16 pro max, how can i do it please give me some suggestion.
You would need to call say to ask them to cancel the pro order. Ordering the pro Mac wi then mean that you will be credit checked again.
17 Sep 2024 02:01 PM
17 Sep 2024 02:25 PM - last edited: 17 Sep 2024 02:32 PM
Posted by a Superuser, not a Sky employee. Find out moreWe have been informed you'll be given a date 'on' (whereby that's the expected delivery date) OR a date 'from' (whereby that date is the earliest possible date for delivery but could take up to 2 weeks).
17 Sep 2024 03:38 PM
@Pallab if it stated 'from' it can be anytime on and after that date. From experience last year I received one week after my from date
17 Sep 2024 03:44 PM
But their sky staff told me it will be delivered on next Friday 20th September.
17 Sep 2024 03:50 PM
Posted by a Superuser, not a Sky employee. Find out moreYou should get or have already got an SMS from Sky stating ON or FROM a particular date.
17 Sep 2024 03:52 PM
I got a mail its stated from
17 Sep 2024 03:54 PM
Posted by a Superuser, not a Sky employee. Find out more
@Pallab wrote:
I got a mail its stated from
Then that date will be the earliest day for delivery but can take up to two weeks.
17 Sep 2024 03:55 PM
@Pallab then it will be from that date but not guaranteed on that date. It was the same with last year's release. Mine stated 'from' 22nd & I actually received on the 29th. Hope this helps
17 Sep 2024 06:55 PM
Customer services can't even see my orders and the first one is incorrect. Any way for someone at sky to contact the credit team and sort this out?
17 Sep 2024 07:58 PM
Hi,
i will place iphone 16 pro pre-odder when did i get that and when my mothly emi started?
Thank you
17 Sep 2024 08:03 PM
Posted by a Superuser, not a Sky employee. Find out moreAfter ordering the device and after successfully passing the credit checks you should receive a text from Sky stating a date the device will be delivered ON or a date delivered FROM which means up to 2 weeks after that date.
17 Sep 2024 09:30 PM
mine doesn't say on or from, just in progress - 20th September
17 Sep 2024 09:37 PM
Credit check email came through an hour ago, said I've passed (I'm an existing customer), and I could replace my order if I wanted rather than waiting for sales to call me.
But sky are sneaky - on the order page for the 16 pro it clearly said: for delivery ON 20th Sept. Now my order confirmation says FROM.
This is only frustrating because I'm in another city at the moment and I'm travelling home specifically for the iPhone delivery on Friday. Which may now not come.
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