Apple iPhone 16 range now available for pre-order on Sky Mobile

[Mark8t6]

Try using the MySky app and see if it shows there

[Georgina95]

It's not showing me any of the half price deals in the section where you manage sim

[Mark8t6]

You would only be able to get that deal if you took out a new sim plan with your new device. Sounds like you have just ordered the device so you will just put the sim you have now in to the new phone

[Georgina95]

Ah so if I order a new sim plan for the deal, is there anyway to transfer my sky number from one sky sim to another sky sim? (I'm out of contract) 

[Mark8t6]

Give them a call on 150. Sky might just offer to give you that deal if you re-contract with them.

[YBJoka]

Hi, I currently have the 14 Pro Max on a Sky36 contract. I can swap my device on Oct 3rd but am wondering if I have anything extra to pay for? I've had a screen protector & a case on my device since I bought it so it'll be great condition when I return it. Could someone in the same situation who can swap let me know about upgrading from 256gb to 1TB device?

[vpruwani]

I ordered a iphone 16 pro mobile with wrong colour selection. Can I change the colour?

[Daniel0210]

@vpruwani 

You will need to call Sky and cancel that order. Ordering an alternative colour will require another credit check.

[Cotty2017]

Hi, I've just pre ordered an iPhone but I can't find the order confirmation however the money has came out of my bank account. I also can't sign the credit agreement.

[caesarome]

@Cotty2017 

Click the button on this page as it should take you to it to sign it:

https://www.sky.com/help/articles/signing-a-sky-mobile-credit-agreement

[Cotty2017]

@caesarome  whenever I click it, it just takes me to the homepage again 

[caesarome]

@Cotty2017 

Are you signed in with the same account as you used to place this order ?

[CapnJoe]

Just to check, I've got a confirmation stating 'on' the 20th, I've nothing appearing in the app? I'm assuming that's normal 

[Lukep719802]

I ordered on the same day as pre orders started, but my order confirmation says "from the 20th" does that mean it wont arrive on release.?

Thanks

[caesarome]

From the 20th means it can arrive anytime up to 2 weeks from that date.