Apple iPhone 16 range now available for pre-order on Sky Mobile

[Mikeyuk]

@Suze181 Basically they are trying to keep us all sweet but actually giving us all misleading information. Once I have the call at 1pm I'll update you x

[flip24]

Looks like they're doing some orders now as my second iPhone 16 Pro has changed to delivery tomorrow

Lesson learned for me, never promise twins a pre-ordered iphone each because one will be left very unimpressed for a few days 🤣

[Daniel0210]

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@as29 wrote:

can anyone send me sky customer service number?

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@as29 

You can call Sky free by dialling 150 from a Sky Talk landline or a Sky Mobile, alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated ROI number.
(The forum doesn’t allow us to type the numbers in full).

The lines will be extremely busy due to the ongoing Sky Glass problems. You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.

[Smarty3]

i contacted their live chat about my iphone 16 pro order and they said they are on backorder and are in the stock and the phone will be delivered to me.

Atleast thats how i understood their message.

[Dylan051]

So basically from the most recent forum post is that sky have not got a clue what is going!?? They are delivering some but then telling people they aren't in stock?!

[Shanx25]

Anyone else checking their emails & Sky account for any kind of update 😅🤣

[champagneslay]

@Lewis19971 agreed 😂 it's crap

[lauren1210]

@Dylan051 Essentially 🤣

[Suze181]

@Shanx25  Yes and the app is about as helpful as the Sky staff feeding lies to appease people 🙄 in fact they're just irritating their customers more instead.

[David+kn]

Sky haven't got a clue! They are just waiting for stock from Apple, everyone is in the same position. 

if you want a phone on release day the only way to nearly guarantee it is order direct from Apple. But even they've let people down this time. 

my desert pro max is out for delivery today from them. 

[champagneslay]

@Shanx25 @I'm doing it every hour, i'm going to have a mental breakdown soon

[EpicC]

Picture this: a group of eager customers, all refreshing their emails every 30 seconds, desperately waiting for any sign of life from Sky about their iPhone 16 Pro orders. But instead of sleek new phones, all they get is radio silence. The group chat has turned into a support group, where one person swears Sky's customer service is now operating out of the Bermuda Triangle, and another is convinced their phone was last seen on a yacht headed for Ibiza. It’s a tragic comedy, really, as everyone clings to their old, half-broken phones, praying for a miracle.

Meanwhile, Sky is like that one friend who reads your message but never replies—just a little *"seen"* icon, taunting them. The customers are left staring at the void, wondering if the phones even exist, or if they’ve fallen into a parallel dimension where delivery dates are a myth. If Sky doesn’t say something soon, the group might just start planning a rescue mission... or at least another round of conspiracy theories.

[lauren1210]

@EpicC I must say this has made me laugh and brightened my day a little 😂

[champagneslay]

@EpicC 😂😂😂

[rachelxo]

@EpicC that made me laugh 😂 I fear we really are wild animals waiting for updates hahaha