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Discussion topic: Apple iPhone 16 range now available for pre-order on Sky Mobile

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This message was authored by champagneslay This message was authored by: champagneslay

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

I've just been told that it won't be tomorrow by customer service and that it will be when they get the stock from apple tomorrow. Apparently the 20th is just a placeholder date. Although told by someone called Cheryl it'll be updated later today and be with me tomorrow😂

This message was authored by Steeeem This message was authored by: Steeeem

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

If it's of any help to anyone trying to sleuth, I got my order through last Friday at 13.24, and received my confirmation email at 13.46. Ordered a 256GB 16 Pro max, Desert Titanium, currently on its way to my local depot!

 

This message was authored by Titchx3 This message was authored by: Titchx3

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

@Steeeem i ordered the Pro Max 256GB White Titanium. As said in a previous comment though didn't order until half 4/5 (can't remember exact time) so not expecting it tomorrow at all 🙃

This message was authored by Zkhan76- This message was authored by: Zkhan76-

I have ordered iphone 16 black 256 gb with full insurance cover and i want to cancel this order befo

I have ordered iphone 16 black 256 gb with full insurance cover and i want to cancel this order before it deliverd on my adress 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I have ordered iphone 16 black 256 gb with full insurance cover and i want to cancel this order

Posted by a Superuser, not a Sky employee. Find out more

@Zkhan76- 

You need to call Sky to cancel. Ordering an alternative will involved further credit checks. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Zkhan76- This message was authored by: Zkhan76-

Re: I have ordered iphone 16 black 256 gb with full insurance cover and i want to cancel this order

What is the contact number of sky mobile i want to contact with them on mobile phone because the online service is not helpful

This message was authored by Deepak2002 This message was authored by: Deepak2002

I want to add insurance

I have pre order the iPhone 16 pro without insurance but now I want to add insurance before it's arrive to me . Can anyone please help me regarding this matter ?
This message was authored by caesarome This message was authored by: caesarome

Re: I have ordered iphone 16 black 256 gb with full insurance cover and i want to cancel this order

Posted by a Superuser, not a Sky employee. Find out more

@Zkhan76- 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: I want to add insurance

Posted by a Superuser, not a Sky employee. Find out more

@Deepak2002  you will need to call sky and completely cancel the original order then re order including the insurance this will involve a new credit check 


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This message was authored by Mark8t6 This message was authored by: Mark8t6

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

Sky definitely have received stock to send otherwise I will be receiving an empty box that is currently in transit to my local DPD depot. The sky advisors do not know any solid information. It is absolutely pointless contacting them. They can only see the information available on your my sky app. Just keep checking that for updates.

This message was authored by Mackenzie+G This message was authored by: Mackenzie+G

New iPhone 16 plus

I'm getting my iPhone 16 plus tomorrow. I've took a contract out but I'm wanting to use my own sim, when will I have my payment dates for my iPhone 16 because it says when my sim is activated, however I'm not activating a sky sim. 

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: New iPhone 16 plus

Posted by a Superuser, not a Sky employee. Find out more

If you don't activate the SIM then it will fall off your account and you won't be charged for it.

I am just another Sky customer and my views are my own
This message was authored by champagneslay This message was authored by: champagneslay

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

My new airpods have been dispatched by a different company but obviously no phone. There is hope somewhere😂

This message was authored by DeanL This message was authored by: DeanL

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

I contacted customer service today as I preordered the iPhone 16 pro max in black titanium (512gb) on the 13th (around 4pm) and was told that the estimated delivery date could be 21st October and that the 20th delivery dates have been postponed. That's also said that I won't know until tomorrow when my delivery date will be.

 

This is so frushtrating! 

This message was authored by amc316 This message was authored by: amc316

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

I just got 2 texts from sky. One for each phone confirming delivery by tomorrow

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