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Discussion topic: Apple airpods

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Avatar for Sam277
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This message was authored by: Sam277

Message posted on ‎27 Oct 2024 07:46 PM

Apple airpods

Hi I have lost my apple air pods case they are brand new and I have the buds and I can't charge them because I have lost the case can I get it replaced or can somebody help me 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎27 Oct 2024 07:52 PM - last edited: ‎27 Oct 2024 07:55 PM

Re: Apple airpods

Posted by a Superuser, not a Sky employee. Find out more

@Sam277 

Have you tried this:

 

https://support.apple.com/en-in/109020

 

When trying to locate just your AirPods case, if they are the AirPods Pro 2nd generation (or later) you should be able to pick your case in the Find My app.

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This message was authored by: 63johnw

Message posted on ‎27 Oct 2024 07:53 PM

Re: Apple airpods

Posted by a Superuser, not a Sky employee. Find out more

Hi @Sam277  you will need to buy a new case from Apple or some other selling site such as Amazon. Sky don't sell them with the AirPods as far as I am aware. Sky won't replace the case free of charge either. 

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