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gary+allan
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Allan

‎06 Dec 2023 04:20 PM

Hi my iphone 12 pro max agreement enddd on the 24th November will the monthly cost be removed from my December bill?

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Daniel0210
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Re: Allan

‎06 Dec 2023 04:37 PM

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@gary+allan 

Although you'll still pay for your data plan. 


▪️I AM NOT A SKY EMPLOYEE ▪️
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caesarome
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Re: Allan

‎06 Dec 2023 04:34 PM

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If it is showing on your next bill then it will need to be paid but if you have now paid off the device in full then the overpayment should be credited back to you on a future bill, possibly January's one.

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Daniel0210
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Re: Allan

‎06 Dec 2023 04:37 PM

Posted by a Superuser, not a Sky employee. Find out more

@gary+allan 

Although you'll still pay for your data plan. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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gary+allan
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Re: Allan

‎05 Jan 2024 11:27 AM

My partners iphone 15 is now saying no sim and cant make calls etc yesterday we transfered all content from one phone to the other and worked fine today nothing.

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PandJ2020
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Re: Allan

‎05 Jan 2024 12:10 PM

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@gary+allan wrote:

My partners iphone 15 is now saying no sim and cant make calls etc yesterday we transfered all content from one phone to the other and worked fine today nothing.

Did you move the SIM across too?

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gary+allan
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Re: Allan

‎05 Jan 2024 01:49 PM

No as it has an E sim and was working ok last night.Shouid i put her old sim card in the new phone?

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