@Address changed

[Tharmapuththiran]

Hi, I need to change my address on my sky mobile account as it's currently still linked to my old address. Any help appreciated

[Daniel0210]

@Tharmapuththiran 

Is Sky mobile the only Sky services you have? 

[Tharmapuththiran]

I am about to buy a new phone so I need to register my new home address..can you help me please Thak you 

[Daniel0210]

@Tharmapuththiran 

Yes, but please answer

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@Daniel0210 wrote:

@Tharmapuththiran 

Is Sky mobile the only Sky services you have? 

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[Tharmapuththiran]

Yes. Only sky mobile I have 

[Daniel0210 · Accepted solution]

@Tharmapuththiran 
I’ve escalated your post to Sky and the Messaging Team may get in touch with you later today.

Look out for a blue/red speech bubble at the bottom of your forum page. Once that appears you have 48 hours to click on it and join the private chat or it will close automatically. If you fail to respond to each chat reply within 48 hours the chat will again close down automatically even if your issue hasn’t been resolved. Replies from Sky are not instant so you’ll need to regularly check the chat thread.

This link explains the Community Messaging process.
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

[Tharmapuththiran]

Thank you 

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to @Tharmapuththiran.

[Greenfingers001]

Update:

Spoke with @Tharmapuththiran and resolved issue, thanks again for the escalation have a great afternoon 🙂

[Robin0911]

Hello - just opened my account but I need to update my address for the delivery and account overall. Can you tell me how to please?

[Daniel0210]

@Robin0911 

Is Sky Mobile the only Sky service you currently have? 

[Lhill2322323]

hi , I need to change address on sky account linked to my old address 

[Daniel0210]

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@Lhill2322323 wrote:

hi , I need to change address on sky account linked to my old address 

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@Lhill2322323 

Can you confirm the only Sky service you currently have is Sky mobile?