Added new mobile plan to new iPad, original plan has stopped working on existing iPad
As above, no network connection on old machine. Both sims have different telephone numbers. "AI" support lines can't understand my problem... need to speak to someone about it.
Re: Added new mobile plan to new iPad, original plan has stopped working on existing iPad
Posted by a Superuser, not a Sky employee. Find out more
Did you order this new plan on the sim the iPad already has because if you didn't it might be on a new sim that is on its way to you,
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Re: Added new mobile plan to new iPad, original plan has stopped working on existing iPad
Posted by a Superuser, not a Sky employee. Find out more
Try contacting Sky again and when asked any questions by the bot say nothing.
__________________________________________________________________________________________ If someone has helped you then please click on the LIKES button in their post. If you need help please provide as much information as you can
Re: Added new mobile plan to new iPad, original plan has stopped working on existing iPad
Posted by a Superuser, not a Sky employee. Find out more
When you activated the new SIM did you select as a replacement or as an additional plan? (If it was a replacement then the original SIM will stop working)
How many dataplans does your account show?
I am just another Sky customer and my views are my own even if you don't like the answers
