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Discussion topic: Activation SIM

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This message was authored by Digby This message was authored by: Digby

Activation SIM

 

Hello, 

Since December 26th I have been waiting for SKY to activate my Sim card and so far nothing has been resolved, I have already sent the PAC and so far no response, can someone please solve my problem? This message below only appears:

 

"We're still activating your SIM... This can take some time. We'll let you know when this is done."

🥹

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This message was authored by caesarome This message was authored by: caesarome

Re: Activation SIM

Posted by a Superuser, not a Sky employee. Find out more

As it should have activated by now you will need to use another phone to contact Sky support about this as they might want to cancel that one so they can send you another one to try.

 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home

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Digby
Topic Author
This message was authored by Digby This message was authored by: Digby

Re: Activation SIM

I don't found number of contact 😅 to SKY, please have any chat that I can speak with an attendant?

This message was authored by caesarome This message was authored by: caesarome

Re: Activation SIM

Posted by a Superuser, not a Sky employee. Find out more

You will have to use another phone as per my previous post.

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