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Discussion topic: Account restricted

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This message was authored by NathanHobson This message was authored by: NathanHobson

Account restricted

I've been trying to look at upgrading my phone but evertime I do it says my services are restricted so I go to reinstate it and it takes me to my bill which is paid fully my next payment is on the 1st April and I can't find anything to sort it 


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This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: Account restricted

Posted by a Superuser, not a Sky employee. Find out more

Hi @NathanHobson  to get you some help I have escalated your post to sky so look out for a coloured speech bubble on here inviting you to a private chat. 





If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

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This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: Account restricted

Posted by a Superuser, not a Sky employee. Find out more

Hi @NathanHobson  to get you some help I have escalated your post to sky so look out for a coloured speech bubble on here inviting you to a private chat. 





If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.
This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Account restricted

Posted by a Sky employee

Thanks for escalating this. We’ve sent @NathanHobson an invite to chat.

Thanks

Lisa - Sky Tech Team Expert
NathanHobson
Topic Author
This message was authored by NathanHobson This message was authored by: NathanHobson

Re: Account restricted

The chat has gone from the bottom of my page 

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