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Discussion topic: Accidentally Paid next bill

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This message was authored by ReeceG09 This message was authored by: ReeceG09

Accidentally Paid next bill

I've accidentally paid my bill for next month and I'm just wondering if there's a way for me to get the money back for the bill?

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Accidentally Paid next bill

Posted by a Superuser, not a Sky employee. Find out more

@ReeceG09 

You haven't said when your normal payment date is? 

If you have a continuous payment method set up you should never need to make a manual payment. This payment should automatically be used to pay your next bill so on that bill date no/less money should be taken from your account. I would recommend not making manual payments unless requested to by Sky.

However, if you prefer, once your extra payment is showing as a credit we can perhaps get you some help in getting it refunded (within the standard 3-5 working days) through the Messaging Team. Let us know on this thread if you want to do that having confirmed it’s showing as a credit.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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