21 Jan 2024 12:04 AM
I've accidentally paid my bill for next month and I'm just wondering if there's a way for me to get the money back for the bill?
21 Jan 2024 05:30 AM
Posted by a Superuser, not a Sky employee. Find out moreYou haven't said when your normal payment date is?
If you have a continuous payment method set up you should never need to make a manual payment. This payment should automatically be used to pay your next bill so on that bill date no/less money should be taken from your account. I would recommend not making manual payments unless requested to by Sky.
However, if you prefer, once your extra payment is showing as a credit we can perhaps get you some help in getting it refunded (within the standard 3-5 working days) through the Messaging Team. Let us know on this thread if you want to do that having confirmed it’s showing as a credit.
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