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Discussion topic: About removing the bar in the account for radio station competitions like heart fm

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This message was authored by Reece1994 This message was authored by: Reece1994

About removing the bar in the account for radio station competitions like heart fm

Hi  i got a bar in the account what's on my phone number can you take off 

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This message was authored by caesarome This message was authored by: caesarome

Re: About removing the bar in the account for radio station competitions like heart fm

Posted by a Superuser, not a Sky employee. Find out more

@Reece1994 

More details from you are required:

 

Have you not paid a bill and it has been restricted because if so you will need to pay the bill before it will be restored along with setting up a payment method on your account.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: About removing the bar in the account for radio station competitions like heart fm

Posted by a Superuser, not a Sky employee. Find out more

@Reece1994 

Could it be that to enter these types of competitions you have to send a text to a short 5 digit code or ring a premium rate number, as these are chargeable your spend cap is set to 0? 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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