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Discussion topic: 85222 keeps deducting £1.50 from our Sons phone!

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Keelylou
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This message was authored by Keelylou This message was authored by: Keelylou

85222 keeps deducting £1.50 from our Sons phone!

‎18 Jul 2022 07:24 PM

We have just noticed over the last 4 months £1.50 has been deducted from our sons phone (which is capped) multiple times! How do we stop it and how do we recover the £100's that these lowlifes have been skimming!!! 

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome Answer

Re: 85222 keeps deducting £1.50 from our Sons phone!

‎18 Jul 2022 07:27 PM

Posted by a Superuser, not a Sky employee. Find out more

Try sending a text with the word STOP

 

Otheriwse advice can be found here:

https://psauthority.org.uk/For-Consumers/Ive-Been-Charged-What-Next

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome Answer

Re: 85222 keeps deducting £1.50 from our Sons phone!

‎18 Jul 2022 07:27 PM

Posted by a Superuser, not a Sky employee. Find out more

Try sending a text with the word STOP

 

Otheriwse advice can be found here:

https://psauthority.org.uk/For-Consumers/Ive-Been-Charged-What-Next

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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SarahLouJ79
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Re: 85222 keeps deducting £1.50 from our Sons phone!

‎23 Sep 2022 06:49 PM

Did you resolve? My son has just been sent the the same and have been charged £13.50 🙄

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GD1
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Re: 85222 keeps deducting £1.50 from our Sons phone!

‎23 Sep 2022 06:56 PM

Posted by a Superuser, not a Sky employee. Find out more

@SarahLouJ79  You need to follow @caesarome  advise as this applies to you also.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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